Privacy Policy

Last Updated: [Insert Date]

Welcome to Adventure Kayaks Shop (“we,” “us,” or “our”). We are committed to protecting your privacy while you shop for your water adventure gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pelicansportrowing.com.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact Data: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information
• Order Details: Products purchased, order history, preferences for kayaks, paddle boards, and related gear
• Account Information: Username, password (hashed), profile details if you create an account

Non-Personal Information

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on site, navigation paths, search queries (especially related to water sports equipment)
• Cookies and Tracking Data: See Section 6 for details

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for kayaks, SUP gear, and accessories
• To provide customer support for your water sports equipment needs
• To improve our website and product offerings based on your preferences
• To communicate with you about orders, products, services, and promotions
• To prevent fraud and enhance security for international transactions
• To comply with legal obligations and protect our rights
• To analyze trends and usage of our water sports equipment offerings

3. Sharing and Disclosure of Information

We may share your information in the following situations:

• Service Providers: With trusted third parties who assist in payment processing (Visa, MasterCard, PayPal, JCB), shipping, marketing, and website operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• International Transactions: With payment processors to facilitate currency conversion for global customers (excluding some remote areas)

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

• SSL Encryption: All data transmissions are encrypted using industry-standard SSL technology
• PCI Compliance: We adhere to strict Payment Card Industry Data Security Standards
• Limited Access: Only authorized personnel have access to your information
• No Storage Policy: We do not store complete payment card details on our servers
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data under certain circumstances
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences for kayak and SUP gear selections
• Analyze website traffic and shopping behavior for water sports enthusiasts
• Enable secure checkout processes for your purchases
• Deliver targeted advertising about relevant water adventure equipment

You can control cookies through your browser settings. However, disabling cookies may affect your shopping experience on our site.

7. International Data Transfers

As we serve customers globally (excluding some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.